Terms of Use – NeoJump

Terms of Use

for NeoJump

Effective Date: 27/07/2025
Last Updated: 27/07/2025

Introduction

Welcome to NeoJump! These Terms of Use (“Terms”) govern your access to and use of NeoJump (“the Game”), available on mobile devices (iOS and Android) and web platforms. These Terms constitute a legally binding agreement between you and us.

Important: By downloading, installing, or playing NeoJump, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Game.

1. Acceptance of Terms

By accessing or using NeoJump, you confirm that:

  • You are at least 13 years old (or the minimum age required in your jurisdiction)
  • You have the legal capacity to enter into these Terms
  • If you are under 18, you have parental or guardian consent
  • You will comply with all applicable laws and regulations

2. Description of Service

NeoJump is a mobile and web-based gaming application that provides:

  • Single-player and multiplayer gaming experiences
  • Leaderboards and competitive features
  • In-app purchases for virtual items and currency
  • User account management and progress saving
  • Social features including referral systems
  • Analytics and performance tracking

3. User Accounts

3.1 Account Creation

To access certain Game features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Keep your account information up to date
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

3.3 Account Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through the Game settings or by contacting support.

4. Acceptable Use

4.1 Permitted Use

You may use NeoJump for personal, non-commercial entertainment purposes in accordance with these Terms.

4.2 Prohibited Conduct

You are strictly prohibited from:

  • Cheating, hacking, or using unauthorized third-party software
  • Exploiting bugs or glitches for unfair advantage
  • Creating fake accounts or manipulating leaderboards
  • Harassing, bullying, or threatening other users
  • Sharing inappropriate, offensive, or illegal content
  • Attempting to reverse engineer or modify the Game
  • Using the Game for any commercial purposes without permission
  • Violating any applicable laws or regulations
  • Attempting to gain unauthorized access to our systems
  • Distributing malware or harmful code

5. In-App Purchases

5.1 Virtual Currency and Items

NeoJump offers virtual currency, items, and upgrades for purchase with real money. These virtual goods:

  • Have no real-world value and cannot be exchanged for real money
  • Are non-transferable between accounts
  • Are non-refundable except as required by law
  • May expire or become obsolete with game updates

5.2 Payment Terms

  • All purchases are processed through the platform store (App Store, Google Play, etc.)
  • Prices are subject to change without notice
  • Applicable taxes may be added to purchases
  • Payment is due immediately upon purchase

5.3 Refund Policy

Refunds are handled according to the platform store’s refund policy. Generally, all sales are final unless required by applicable law.

6. Intellectual Property

6.1 Our Rights

NeoJump and all related content, including but not limited to:

  • Game software and source code
  • Graphics, artwork, and animations
  • Music, sound effects, and audio
  • Text, dialogue, and storylines
  • Trademarks and logos

Are owned by us or our licensors and protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use NeoJump for personal entertainment purposes only.

6.3 User Content

Any content you create or submit (usernames, feedback, etc.) grants us a worldwide, perpetual, royalty-free license to use, modify, and distribute such content.

7. Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Game Modifications and Updates

8.1 Updates

We may update NeoJump at any time to:

  • Add new features and content
  • Fix bugs and improve performance
  • Enhance security and stability
  • Comply with legal requirements

8.2 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Game with or without notice.

9. Community and Social Features

9.1 Leaderboards

Leaderboards display player rankings based on game performance. We reserve the right to remove scores that appear to be fraudulent or obtained through prohibited means.

9.2 Referral System

Our referral program allows you to earn rewards for inviting friends. Abuse of the referral system, including creating fake accounts, will result in account suspension.

9.3 Social Sharing

You may share your achievements and scores on social media platforms. You are responsible for compliance with each platform’s terms of service.

10. Disclaimers and Limitations

10.1 Service Availability

We strive to provide continuous service but cannot guarantee uninterrupted access to NeoJump. The Game may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical difficulties
  • Force majeure events
  • Platform restrictions

10.2 Disclaimer of Warranties

Important Legal Notice: NeoJump is provided “AS IS” without any warranties, express or implied. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.3 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of NeoJump.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the Game
  • Your violation of any third-party rights
  • Your violation of applicable laws

12. Termination

12.1 Termination by You

You may stop using NeoJump at any time by deleting the Game from your device and discontinuing use of our services.

12.2 Termination by Us

We may terminate your access to NeoJump immediately if you:

  • Violate these Terms
  • Engage in prohibited conduct
  • Pose a security risk to our services
  • Use the Game for illegal activities

12.3 Effect of Termination

Upon termination, your right to use NeoJump ceases immediately. Virtual items and currency have no value and will be lost upon account termination.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of [YOUR JURISDICTION] without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of NeoJump will be resolved through:

  1. Good faith negotiations
  2. Mediation if negotiations fail
  3. Binding arbitration as a last resort

14. Age Restrictions

NeoJump is intended for users aged 13 and above. If you are under 18, you must have parental consent to use the Game. Parents and guardians are responsible for monitoring their children’s use of NeoJump.

15. International Use

NeoJump may not be available in all countries. If you access the Game from outside our primary jurisdiction, you are responsible for compliance with local laws.

16. Third-Party Services

NeoJump integrates with third-party services including:

Platform Stores (Apple App Store, Google Play Store)

  • Subject to their respective terms of service
  • Handle payment processing and app distribution
  • May have different refund and dispute policies

Analytics and Cloud Services

  • Microsoft PlayFab for user authentication and leaderboards
  • Unity Analytics for performance monitoring
  • Subject to their privacy policies and terms

17. Contact Information

If you have questions about these Terms or need support, please contact us:

Email: support@neojump.online
Website: https://neojump.online

For technical support or game-related inquiries, please visit our support page or contact us through the in-game help system.

18. Changes to Terms

We may update these Terms periodically to reflect:

  • Changes in our services or business practices
  • Legal or regulatory requirements
  • Improved user protection measures
  • Enhanced service features

We will notify you of significant changes through:

  • In-game notifications
  • Email notifications (if you provided an email)
  • App store update descriptions
  • Posting updates on our website

Continued use of NeoJump after changes constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding NeoJump and supersede all prior agreements and understandings.